The Skin Hospital

★★★★★5.0

The Skin Hospital Westmead was recommended by my podiatrist and she was right. My experience has been nothing but positive. From my first visit to my last treatment the staff have been welcoming, professional and understanding. I developed Psoriasis on my finger and toe nails and was treated using Iontophoresis. While this wasn’t a regular treatment for my condition the clinic nurses especial Joanne worked through any minor issues with improvisation and problem solving. I would highly recommend the Skin Hospital I was treated with understanding, patience and anll my questions were answered and the results having been incredible .

★★★★★3.0

Disorganised practice. Doctor was very knowledgeable and efficient but awful customer service at reception. No appointment card or SMS about my future appointments. It was also hard to locate the office inside the building, needs better signage.

★★★★★2.0

Clinically good but customer service lacking given the high out-of-pocket specialist fees. I was not directly informed of my post-procedure results. I had missed the initial call from the specialist due to work. Upon calling back the same day the receptionist told me the specialist would call me the next day given it was almost the end of the day. However a call-back never arose. In the end I had to log onto to MyHealthRecord to see my results. I still have not been followed up to this day.

★★★★★1.0

I saw Dr. Neshan with my daughter several months ago , and his bedside manner was appalling to say the least. I made a complaint to the receptionist but never received any feedback. I waited over 5 months for this appointment, my daughter having several medical issues, and multiple doctors stating they thought she had psoriasis. Dr. Neshan yelled at me telling me that if I was told previously it was eczema then it was eczema, after barely inspecting her skin. He only gave steroids which she has been on before and basically made us feel we were wasting our time. He also said that ‘we must be rich’ because my daughter sees specialists, this is after I explained to him her medical issues and that her gastroenterologist was considering putting her on biologics, and I wanted to know how it may affect her skin. He said ‘I must be rich’ again to afford biologic treatments for my child? Treatments that would likely be covered by pbs?. I don’t understand this logic or why he was targeting a mother with her child making offhanded comments about my socioeconomic status? It was the most insane doctor’s appointment I have ever been to in my life. I felt completely unheard, brushed off, and demeaned. I have once again been suggested to go visit a dermatologist because she likely has psoriasis which has gotten significantly worse since then. However, I have been traumatized by this. Needless to say, I try to look for women doctors now, and I suggest, especially for other women, to consider the same.

★★★★★1.0

I visited Kanika Sahni for my daughter’s appointment. Worst doctor ever. She wan only thinking of going home and counting her money. She was really rude. I am paying $300 for 15 Miranda she didn’t want to even acknowledge and look all the concerns that I had for my daughter. Extremely poor doctor and staff. When I booked an appointment over phone, the receptionist did not tell me it’s just a 15 min appointment and also did not inform me that a secure deposit of 100 was required to confirm the appointment. Extremely horrible experience with the clinic and the specially the doctor. Will definitely not recommend the doctor to anyone.